Stripe
Connect card payment processing with your billing workflow. Verify the payment methods exposed by the BillingServ integration; a Stripe account feature is not automatically an integration feature.
Stripe integrationPayment CollectionPayment collection software
Payment collection software
connected to your invoices
Give customers a way to pay, keep payment status with the billing record and follow up on unpaid invoices. BillingServ connects the workflow; your chosen payment provider processes the payment.
14-day free trial · No credit card required
Know what each system does
Billing software and payment processing are different jobs
| Responsibility | BillingServ | Payment provider / customer |
|---|---|---|
| Invoice | Amount due, customer record and due date | Pays through the available checkout method |
| Collection | Connects the selected gateway to invoice payment | Processes the transaction subject to account eligibility and authorisation |
| Follow-up | Automatic failed-payment retries, configured invoice reminders and overdue policy | May require a new payment method or customer action |
| Confirmation | Tracks invoice payment information | Returns payment status; processing and settlement timing vary |
Choose your payment route
Use the provider that fits your customers
GoCardless
Use the connected bank-payment workflow where available for your business and customers. Mandates, payment schemes and processing timing need their own setup and testing.
GoCardless integrationPayPal
Offer a PayPal payment route while keeping the invoice in BillingServ. Confirm the exact checkout and recurring-payment behaviour in your configuration.
PayPal integrationWhen an invoice is unpaid
Keep collecting with automatic payment retries
BillingServ automatically retries failed payments until collection succeeds, so your team does not have to restart each payment attempt manually.
Automatic reminders work alongside retries to keep customers informed about unpaid invoices. Configure reminder timing and the number of reminders before suspension handling in Invoice Settings.
Customers may still need to update expired payment details or approve a payment. Automatic retries keep collection moving, but do not guarantee that every outstanding invoice will be paid. Use the failed payment follow-up guide to investigate payments that need attention.
Keep the next step clear
Help the customer complete the payment
Keep the invoice reference, amount, currency and due date consistent in your communication. Direct the customer to the invoice in the branded portal rather than asking for sensitive card or bank details by email.
Review the payment status before sending another reminder. An asynchronous payment can be pending rather than failed. Your operating process should distinguish an unpaid invoice, a payment in progress and a confirmed payment.
For a subscription business, connect this process to plan renewals and account changes. For hosting, review service suspension and restoration separately. Do not cancel or delete a service simply because a checkout was abandoned.
Before accepting live payments
Test more than a successful checkout
- Connect the provider in Payment Gateways and use its supported test environment.
- Check a successful, failed and pending transaction against the BillingServ invoice.
- Verify the customer's return path and available invoice information.
- Check reminder timing and any provider-specific recurring authorisation.
- Confirm how your team handles refunds, disputes and service changes as separate actions.
BillingServ monthly plans start at £12 excluding VAT, with no percentage fee on billed revenue. Processing fees, currency conversion and provider charges are separate. See platform pricing.
Questions
Before you choose
Does every recurring invoice collect automatically?
No. A recurring invoice sets an amount and schedule. Automatic collection depends on the gateway, integration and a valid customer payment authorisation.
Is this debt collection software?
This page covers invoice payments and operational follow-up for your customers. BillingServ is not presented as a collection agency platform, lending recovery system or legal debt enforcement service.
Does BillingServ automatically retry failed payments?
Yes. BillingServ automatically retries failed payments until collection succeeds. Reminders keep customers informed, and customers can update payment details when needed. Automatic retries do not guarantee a particular recovery rate.
Get started
Make the next invoice easier to collect
Try BillingServ with your products, customers and payment workflow.
No credit card required.